Customer Service Representative
About the role
TechAbout is a Pakistani product company. We build and run our own internet properties — TECHi.com, BlogReach.com, Travel.pk, PKHosting.com, WPArena.com, TechEngage.com, HealthArena.com, aiTransform.com and Corner.pk — alongside client work. We are hiring a Customer Service Representative to be the voice people remember us by.
Employment: Full-time · Location: TechAbout HQ - DHA Lahore
What you will work on
- Answer customer enquiries by phone, email and chat.
- Resolve what you can and route what you cannot, accurately.
- Keep clear records of every interaction.
- Stay calm and courteous with frustrated customers.
What we are looking for
- Customer service experience.
- Clear spoken and written English and Urdu.
- Patience and a genuine willingness to help.
- Reliability on shift.
How we hire
Online-first. Most candidates complete an application review, an email screening, a practical assessment on one of our real products, and a video interview — all remotely. We only ask you to come in when the role genuinely needs it. You will be told which stage you are at and what happens next at every step.
How hiring works
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1
Apply online
Submit your CV and details in ~2 minutes.
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2
HR screening
A quick call to understand your background and goals.
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3
Skills assessment
A short task or technical round relevant to the role.
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4
Team interview
Meet the people you'll work with day to day.
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5
Offer & onboarding
We move fast — offer, paperwork and a warm onboarding.