Customer Service Representative
About the role
TechAbout is hiring a Customer Service Representative to help customers, users or internal teams get timely, accurate and respectful support.
Employment: Full-time
Location: TechAbout HQ - DHA Lahore
What you will do
- Respond to requests clearly and professionally.
- Track issues, follow up and escalate when needed.
- Protect client trust through accurate communication.
What we are looking for
- Good written and spoken communication.
- Patience, ownership and service mindset.
- Ability to learn tools, processes and product details quickly.
How we hire
TechAbout uses an online-first recruitment process. Most candidates complete application review, email screening, practical assessment and video interview online. In-person steps are used only where the role genuinely requires physical verification, office fit or final document review.
What matters here
- Clear communication and respectful conduct.
- Practical output that can be reviewed.
- Reliability, confidentiality and willingness to improve.
How hiring works
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1
Apply online
Submit your CV and details in ~2 minutes.
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2
HR screening
A quick call to understand your background and goals.
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3
Skills assessment
A short task or technical round relevant to the role.
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4
Team interview
Meet the people you'll work with day to day.
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5
Offer & onboarding
We move fast — offer, paperwork and a warm onboarding.